Save time. Avoid escalation. Alleviate stress.

Kanatek’s unparalleled offering of customer support services allows you to take advantage of our Professional Services Team’s technical expertise and over 30 years of experience with partner products:

  • Kanatek Client Support for Software and Hardware Maintenance
  • Help Desk for Support and Ticket Management
  • Immediate access to help desk, with no dispatch interface
  • Single point of contact with 24x7x365 availability
  • Bilingual support
  • Vendor Management and Liaison

Veritas’s Authorized Technical Support Partner Program (TSPP) helps Kanatek deliver value added services to our clients with increasingly complex IT environments. As a trusted advocate with priority access to Symantec’s advanced-level technical assistance staff, we can offer our clients greater levels of technical assistance with a broader range of value-added services. The TSPP program allows our clients to depend on our skilled, certified, bilingual team of experts to resolve their backup problems and to manage and maintain their backup environment.

Contact us at info@kanatek.com for more information.