Work habits have changed dramatically over the last ten years and employees now spend a significant amount of their work time handling emails and messages. Fast access to emails has become the norm and fast retrieval of stored information has become an important factor in employee productivity. But, instead of treating emails and information as transitory, as was envisioned when email systems were first designed, people are archiving their data, for ever. This has had a great impact on IT departments as they try and control burgeoning storage systems, and multiple requests for archive access to old emails.

According to Symantec, the average large company with 8,362 users spends $1.6m per year while users find and retrieve old messages. The average cost per user of about $200 is more than the amount spent on technical support and help desks ($160/user/year), or the total cost of downtime ($45/per user/per year)! So, the cost of looking for old emails has now become a very significant cost.

An effective search and retrieval system on an email system offers:

• Reduced time spent hunting for old correspondence
• Less user frustration
• Faster turnaround for archive requests for employees
• Increased productivity

Kanatek has been working with its clients and partners to find solutions to these problems. Solutions that allow IT departments to regain control of their data; that allow organisations to meet new corporate governance standards; and that allow users to access archived data, in an effective manner.

The VERITAS Enterprise Vault™ software from Symantec, supplied by Kanatek, combines the efficiency of an efficient archive mechanism with the power of a search engine to provide instant, flexible access to the message store. It meets many of the needs of Kanatek clients in this area. The benefits of the VERITAS Enterprise Vault™ software from Symantec, supplied by Kanatek include:

• Reduced risk of lost documents
• Enhanced user productivity
• Reduced technical support and help desk work load
• Reduced risk of penalties imposed by regulatory and legal authorities, if messages are not stored correctly

Kanatek has the experience to help organizations cut down on the proliferation of servers that seems endemic in some organizations. Sometimes the rush to launch new products or applications means the IT infrastructure needed to run it becomes an afterthought and an IT group is left having to manage hundreds of servers, spread throughout an organization. Kanatek can help organizations review their infrastructure and cut down their costs, with no degradation in service quality. Kanatek can demonstrate application isolation and service level assurance using Sun's Solaris Resource Manager (SRM). SRM also provides resource management allocation on the shared server and is included in Solaris 9 or add-on to Solaris 8, 7 or 2.6.